This article will help you send your products to Real.de. Please make sure that you have EAN (GTIN) codes available for all of your products. Without these codes, you cannot list your products on Real.de.
Real.de makes a distinction between content and offer data. A seperate upload is necessary for each data set.
1. Content data: e.g. title, EAN, image, description etc.
2. Offer data: e. g., price, delivery time etc.
In Channable, content data is sent via a feed, whereas offer data is sent directly with an API to Real.de. Real.de can only create offer data as soon as they have received EAN codes. Therefore, we recommend to first send the content data (using the Channable feed) followed by the offer data (using the Channable API).
1. Setting up the feed (content data)
1.1 Create a new feed for Real.de
In Channable, click on the Feeds tab found on the left hand side of the tool. To add Real.de as an export feed, click on the blue button labelled Add new feed. After you have selected Real.de, you can optimize your products using rules. Categories are not necessary for Real.de.
1.2 Finalize and Preview
After you have set up relevant rules, you can match the internal Channable fields with the fields that are required by Real.de. For example, the Real.de field Title should be mapped with the internal Channable field title, which will contain the title of your product. When you hover over the question mark icon, you can see the specifications of Real.de. As soon as you are done, click on save.
Navigate to Preview and then click on the tab Health Check, here you can check if there are any errors left. Any errors can be solved by using rules.
1.3 Activate the feed
To activate the feed, first ensure that the project is live by clicking on the Settings tab on the left hand side of the tool and then on activate project. You can then go back to the Feeds tab >Settings > Activate Feed. Once it’s been activated, if you click on the tab Preview, you can find the URL, which you need to upload to Real.de
1.4 Upload the feed URL to Real.de
You can use the following link to upload the feed URL to Real.de:
Please first click on Mein Konto > Händlerbereich > Meine Angebote > Produktdaten verwalten:
Then click on the tab Produktdatendatei hochladen > Automatischer Produktdatenupload. In the field URL festlegen you can paste the feed URL that you received in the Preview step of Channable. You can choose, when your products will be uploaded (Abrufzeitpunkt auswählen). Please note, that the upload of the feed should take place before the upload of the offer data (via the API in Channable).
2. Setting up the API (offer data)
2.1 Generating a client key and a secret key
To generate your personal access keys for the Real.de API, log into your Real.de account and click on Shopeinstellungen > API auswählen. Then select Channable to generate your client and secret key.
Please copy these keys and have them ready. You will need them later in order to connect your Real.de account with Channable.
2.2 Add the Real.de API in Channable
To set up a new connection via API, click on the APIs tab on the left hand side menu and then on Add new API . After you have chosen Real.de and clicked on Continue, you can fill in the Client Key and Secret Key, which you copied from your Real.de account in the above step. Then click on Create.
Now you can start to set up rules and match the internal Channable fields with the fields that are required by Real.de.
2.3 Activate the API
Now you are ready to send your offer data to Real.de. To do so, click on the Settings tab at the left hand side of the tool, followed by Activate project. Additionally, go back to the API and click on Settings, Activate API. Finally, click on Run Now in order to push your offer data to Real.de.
After you have pushed your offer data to Real.de, you can see everything in the Preview. The Tab Errors shows Ads with errors that cannot be accepted by Real.de. You can correct the errors by using relevant rules or by contacting the support center of Real.de or Channable (depending on the error).